Set your business hours so AI assistants can tell customers when you're open.
Why Hours Matter
Accurate hours help AI assistants:
Answer "are they open now?" questions
Recommend businesses based on current availability
Set customer expectations
Reduce frustration from incorrect information
Set your standard weekly schedule.
Hours are in 24-hour format (00:00 - 23:59) or 12-hour format with AM/PM.
Example:
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 8:00 PM
Sunday: 8:00 AM - 4:00 PM
If you're closed on certain days:
For businesses with breaks:
Set specific hours for holidays:
Examples:
Thanksgiving: 8:00 AM - 2:00 PM
New Year's Day: 10:00 AM - 4:00 PM
Seasonal Changes
If your hours change by season:
Summer Hours (June - August):
Winter Hours (December - February):
Temporary hour changes:
Incorrect hours frustrate customers:
Update immediately when hours change
Account for prep/closing time
Be realistic about last seating/service times
Help customers plan their visit:
Note if kitchen closes before business
Mention last seating times for restaurants
Indicate appointment-only periods
Keep hours up-to-date:
Common Scenarios
Appointment-Only
24/7 Operations
Seasonal Business
Your hours are displayed in your local time zone based on your business location.
Example:
Business in Portland, OR: Pacific Time (PT)
Business in New York, NY: Eastern Time (ET)
AI assistants automatically convert to the customer's time zone when needed.
Last Call / Last Seating
If you stop serving before closing:
Restaurant Example:
Service Business Example:
Add this information in your business description or exclusive content.
Temporary Closures
Planned Closures
For renovations, vacations, or events:
Update your hours in advance
Add a note about the closure
Consider adding to exclusive content
Example Note:
Emergency Closures
For unexpected closures:
Add explanation if appropriate
Provide estimated reopening
Update when situation changes
Tips for AI Optimization
AI assistants parse hours better with consistent formatting:
❌ "7am-6pm" (works but less clear)
Include Context
Help AI provide better recommendations:
"Open late Friday-Saturday for dinner service"
"Early morning hours for commuters"
"Extended hours during summer season"
Note Special Circumstances
Mention important details:
"Closed first Monday of each month for staff training"
"Open 30 minutes early for online order pickup"
"Happy hour 4-6 PM daily"
Common Mistakes
Outdated Hours: Not updating after changes
Ambiguous Times: "Open late" without specific hours
Missing Holidays: Not accounting for holiday closures
Timezone Confusion: Not specifying timezone for multi-location businesses
Inconsistent Info: Hours differ from website/door sign
Double-check your hours:
Impact on Discovery
"Open Now" Searches
Customers often ask AI:
"Coffee shops open now near me"
"Is [business name] open today?"
"What time does [business name] close?"
Accurate hours ensure you appear in these searches.
Recommendation Quality
AI assistants consider hours when making recommendations:
Won't recommend closed businesses
Prioritize businesses open longer
Match hours to customer needs
Next: View your analytics →
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